DEDICATED Contact Center Model

For large companies and high-traffic websites. Proactive Sales and high-touch customer care solutions for large corporations and high traffic websites . . .

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SHARED Contact Center Model

For your small to mid size business. Proffesional and reliable phone, chat and Email solutions for corporations needing efficient and effective customer support . . .

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We ensure our practices go beyond your expectations, offering you a competitive advantage that provides you stability and transparent service intelligence allowing us to optimize . . .

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No matter the situation, DTS has the solutions that are ready to help today, and we recognize that contact center solutions are only as relevant as the challenges they help solve . . .

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Welcome to Errands Services


Our Approach

Errands Services (E-S) emphasizes loyalty and transparency in all relationships with customers, clients, partners, and employees. The sales and services benefits of increasing Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Order Value (AOV), and decreasing Cost per Contact (CPC), are achieved by balancing operational expertise with program insights.

The key principles that drive our business model for success are Culture, Operational Expertise and Insights.

The outsourcing industry is constantly evolving and changing to meet client demands. As our industry evolves, so will Errands Services, anticipating opportunities for optimization. Our Vision, Mission, and Values represent our long term strategy to ensure E-S remains an innovative company and business leader within the contact center market. E-S is dedicated to building long-term relationships by providing flexible outsourced contact center solutions that add maximum value to our clients. We strive to create a positive experience with every customer interaction by delivering the best people, best processes, and best technology.

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