About Services & Solutions
Our Contact Center Services model allows companies to target, acquire, develop and retain customers of high-value using in-house developed tools such as Customer Relationship Management (CRM), order management, analytics and direct marketing.
Specializes in offering the following services:
Customer Services (Inbound) – We provide inbound call center services for clients that require high quality 24 x 7 x 365 service. Our superior scheduling model allows us to provide round-the-clock coverage without sacrificing service levels.
Technical Support (Voice and Message System)
Sales Support (Up-sell and Cross-Sell)
Answering / Relay Services
Customer Retention / Win back
About Other Services
Errands Services contact center strategies, solutions and technology capitalize on every contact allowing analysis for future sophisticated data modeling and targeting for future marketing and CRM initiatives.
Strategically located in 6 countries, we offer fully integrated, onshore, offshore & near shore BPO solutions in:
Contact Center Services
Finance & Accounting
Information Technology Outsourcing (ITO)
Radiology Transcription Services